Hints & Tips

The benefits of a patient call at your GP surgery

By September 18, 2017 No Comments

patient call system in waiting roomInstalling patient call into your GP practice or health centre can provide a range of benefits to both you and your patients.

The patient call system available with Envisage is fully integrated with all the leading GP clinical systems. This integration allows you to call patients with a single click directly from your clinical system, without the need for additional hardware or software.

Practices installing this type of system find that it often:

1. Reduces pressure on administration staff – Having the ability for clinical staff to call patients to their appointment reduces workload on administration and reception staff. This allows them to focus on providing better patient services.

2. Gives clinical staff more time with their patients – Having a patient call system reduces the time it takes to call patients to their appointment. Clinical staff no longer have to leave their consulting rooms to get patients from the waiting room. This means that they have more time to care for their patients.

3. Reduces patient waiting times – The reduced workload for staff means that patients can be seen more quickly, reducing patient waiting times.

4. Entertains and educates patients while they wait – The wide range of educational content available with Envisage improves your waiting areas and helps to educate your patients. This can help to reduce the number of visits to your practice, as patients are more able to manage their own health more effectively.


“The patient call system means the flow of patients is much more efficient than before, the receptionists time has been freed up to do other duties, and the atmosphere within the waiting room is much calmer than before.”

 Jan McCulloch, Management Partner – Barns Medical Practice


For more information about the Envisage system for your GP practice or health centre, please call 0114 243 3896 or contact us here. If you already have Envisage and would like help using your system then please visit our dedicated patient call support section.