“The feedback from our surgeries has been overwhelmingly positive… We would certainly recommend the Envisage system”

Sharon Hanley – Senior Project Manager – NHS Central Southern Commissioning Support Unit

South Central CSU decided in 2012 to engage in a process to enable surgeries to provide alternative solutions to the ever increasing demand on their services and time. We also wanted to enable surgeries via the use of modern technologies to enable patients to have more ownership in their health care pathway, providing them with information, access to their medical record and communicate in a cohesive manner our local services which may offer alternatives to using the general practice.

We invited all surgeries to a series of engagement meetings where they were able to choose from a large variety of medical record partner solutions, this included a number of systems including the various patient call and health education systems. The Envisage waiting room system was the system of choice for virtually all of the surgeries across the two CCGs (Chiltern and Aylesbury Vale) which are made up of EMIS WEB, TPP SystmOne and Vision sites with only 2 surgeries choosing the Jayex system.

Over a very short time scale the Envisage systems were installed into over 60 of our surgeries, the feedback from our surgeries has been overwhelmingly positive and our communications team also express their delight as Numed have created two specific categories within their media library for our CCG member practices where they are directed to so that communications are uniform across specific CCG member surgeries.

We are now going through a second phase of installs, the two surgeries that originally chose Jayex systems have now requested to be replaced by Envisage.

We would certainly recommend the Envisage system and are happy to share our experience with any parties concerned.