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Promote the NHS App to your patients

By June 25, 2019September 12th, 2019No Comments

From July, patients across England will be able download the NHS App that will allow them to access a range of services at their GP practice online.

The new App is an example of digital transformation designed to make it quicker and easier for patients to interact with NHS services. It is part of the wider #SmarterGov campaign which has been launched to drive innovation, savings and public service improvement across the public sector.

What is the NHS App?

The new app has been developed by NHS Digital and NHS England, and gives patients safe and secure access to their GP record. Patients will be able to use the new service to:

  • Book and manage GP appointments
  • Order repeat prescriptions
  • Manage their long-term health conditions
  • Access NHS 111 online for medical queries

This means that patients will be able to secure a GP appointment through their tablet or mobile phone, rather than having to join a queue of callers attempting to ring the local surgery at the same time every morning.

Patients will also be able to use the app to state their preferences relating to data-sharing, organ donation and end-of-life care.

Where is it available?

The NHS App will be available through the App Store or Google Play Store and once downloaded users can simply sign up for an NHS account to access the services.

Most GP surgeries will be connected to the new service by 1st July 2019.

Promoting the App to patients

To help promote the new app to patients we have now added the official NHS App video to our Envisage Media library. The new video explains the services available on the app and how patients can download it.

For more information about using Envisage waiting room TV to educate and inform your patients on a range of services then please contact our team on 0114 243 3896, or email:

If you are an existing Envisage user and would like help adding the new video to your playlist then please contact our dedicated technical support team on 0114 399 0010, or email: